Privacy Policy

Welcome to IzyPoint. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use the IzyPoint mobile application and related services.

By using IzyPoint, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the app.

What Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, and payment information when you create an account or make a transaction.
• Usage Data: IP address, browser type, device information, and how you interact with our platform.

How We Use Your Information

Personal Information

• Full name
• Email address
• Phone number
• Login credentials

Payment-related information

Identity Verification Information:To comply with financial, security, and regulatory requirements in Nigeria, we may collect:

• Bank Verification Number (BVN)
• National Identification Number (NIN)

This information is collected strictly for **identity verification, fraud prevention, and regulatory compliance** and is not used for advertising or profiling purposes.

Usage and Device Information

• IP address
• Device type and operating system
• App usage data and interaction logs

We use collected information to:

• Create and manage user accounts
• Verify user identity and prevent fraud
• Process payments and complete transactions securely
• Provide customer support
• Improve app performance and user experience
• Comply with legal and regulatory obligations
• Send important service-related notifications

Legal Basis and User Consent

We process personal and sensitive data based on:

• Your **explicit consent** when you register and use the app
• The necessity to perform contractual services (payments, account access)
• Compliance with applicable financial and regulatory laws

You may withdraw consent at any time by discontinuing use of the app or contacting us.

Cookies and Tracking Technologies

We may use cookies or similar technologies to collect analytics and usage data to improve our services. You can manage or restrict cookies through your device or browser settings.

Third-Party Services and SDKs

IzyPoint uses trusted third-party service providers and SDKs for:

• Secure payment processing
• BVN and NIN identity verification
• App analytics and performance monitoring

These third parties process data only on our behalf and in accordance with applicable privacy and data-protection laws. We ensure that all third-party services used comply with Google Play Developer Program policies.

Data Sharing

We do not sell or rent your personal data. We may share information only with:

• Licensed payment processors and financial institutions
• Identity verification service providers
• Regulatory or legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures, including encryption and secure servers, to protect user data against unauthorized access, loss, or misuse.

Automated Processing

Identity verification results may be processed automatically to determine account eligibility and reduce fraud. No automated decisions produce legal effects without appropriate safeguards.

Data Retention

We retain personal and verification data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Request restrictions on certain data processing
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Regional Availability

IzyPoint is designed primarily for users in Nigeria. Certain services, including BVN and NIN verification, are available only within supported regions due to regulatory requirements.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: 📧 [support@izypoint.com](mailto:support@izypoint.com)

Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted here, and the effective date will be updated. Please review this page regularly to stay informed.